Privacy Policy

Big Sky Brands ("Big Sky Brands," "we," "us," or "our") is a Canadian specialty confectionery company. We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Big Sky Brands is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us, including when you contact us about wholesale opportunities.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information and transaction details. Payments are processed by Shopify Payments; we do not store your full payment card number.
  • Account information including your username, password, preferences and settings.
  • Transaction information including the items you view, add to cart, or purchase.
  • Review content including product reviews and ratings you submit.
  • Wholesale and business inquiries including information you provide when contacting us about wholesale or private label opportunities.
  • Device information including your IP address, browser, and device identifiers.
  • Usage information including how you interact with the Services.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Services, remember your preferences, analyze usage, and support marketing. This includes Shopify cookies, Google Analytics, and the Meta Pixel.

How We Use Your Personal Information

  • Provide and improve the Services including processing orders, fulfilling shipments, and managing your account.
  • Marketing and Advertising to send promotional communications and show relevant advertisements.
  • Security and Fraud Prevention to protect against fraudulent or malicious activity.
  • Responding to Inquiries including wholesale and private label requests.
  • Legal Compliance to comply with applicable laws and legal processes.

How We Disclose Personal Information

We may disclose your information to Shopify, service providers, shipping carriers, analytics providers (Google), advertising partners (Meta), and as required by law.

Your Privacy Choices

Depending on where you reside, you may have rights to opt out of targeted advertising and data sharing. You can exercise these rights through the Shopify Privacy Portal. We honor Global Privacy Control (GPC) signals.

Contact

Questions about this Privacy Policy? Contact us at admin@bigskybrands.com or write to: Big Sky Brands, 120 Middlefield Road, Toronto, Ontario M1S 4M6, Canada.